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Building Your Leadership Skills Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. This course bundle includes the following bite sized mobile ready courses: Keeping Customers Informed Keep your customers informed of key information, progress and status updates   Seek Out the Ideas and Opinions of Others Actively seek the thoughts and opinions of others in key situations   Show Good Judgment Regarding Creative Ideas Demonstrate good judgment for how creative ideas and suggestions will work   Integrity Review Perform an integrity review on your actions and behaviors   Contributing to the Organization Strategy Identify what you need to do differently to effectively contribute to the organization strategy   Support the Organization’s Vision and Strategy Select the actions you will take to lead the organization’s vision and strategy   Manage Conflict with Others Use a process for managing conflict with others   Learn From a Conflict Management Expert Identify someone who is good at conflict management who you can learn from   How Inspiring Are You? Evaluate how inspiring your words and actions are to others   Be a Powerful and Inspirational Role Model Become a powerful and inspirational role model to others   Additional Courses These courses are part of the Becoming a Future Leader Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Communicating with Others   Building Your Leadership Skills Read More

Coaching Career Development Managers learn how to guide and coach employees in developing their career within the organization. This course bundle includes the following bite sized mobile ready courses: Employee Career Aspirations Get to know your employee’s career desires and aspirations   The Company Career System Employees learn about the company career system   Career Plans for Your Employees Create a career plan with your employee   Finding Employee Development Opportunities Identify skill development opportunities for your employee   Building an Employee’s Professional Network Help build your employee’s professional network   Career Plans and Employee Expectations If needed, set appropriate expectations with employees regarding their career plans   Additional Courses These courses are part of the Career Development Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Coaching Career Development   Developing for Success   Building Your Career Read More

After completing this Communicating Technical Information course, you'll be able to:   Identify information about your audience needed to engage them Determine the most important motivator for your audience Tailor your message to address your audience’s needs Read More

Communicating with Others Individuals build the skills required to effectively communicate their thoughts, ideas and opinions to others. This course bundle includes the following bite sized mobile ready courses: Nonverbal Communication Monitor and improve your nonverbal communication actions   Understanding Body Language Strengthen your ability to read other people's body language   Talk About and Promote the Company Vision Determine how you will talk about, promote and share the organization’s vision with others   Create a Vision Branding Statement Create a concise branding statement to connect others to the organization's vision   Handling Customer Complaints Positively handle queries or complaints from your customers   Additional Courses These courses are part of the Becoming a Future Leader Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Communicating with Others   Building Your Leadership Skills Read More

Communication Skills for Managers Managers build and strengthen their communication skills to work more effectively with their employees, peers and organization leaders. This course bundle includes the following bite sized mobile ready courses: Team Communication Expectations Establish team communication norms and expectations   Managerial Listening Skills Evaluate your communication with others to see how well you listen   Communicate Clear and Concise Messages Use three communication elements to strengthen your ability to deliver clear and concise messages   Team Listening Evaluate your communication with co-workers and peers to see how well you listen   Right Information at the Right Time Ensure your team gets the right information at the right time   Communicating with Different Audiences Create communication reminders for the most frequent audiences you interact with   Team Communication Feedback Team members let you know when you perform selected communication actions   Communicating Key Messages Receive feedback from your team on how well you are communicating key messages   Additional Courses These courses are part of the Management Communication Skills Learning Track. If you’d like to add to your development experience, consider selecting additional titles from this Learning Track: Communication Skills for Managers   Building Trust and Respect   Delegating Work Read More

We know from experience that learners are turned off by boring videos, irrelevant interactions, and memorizing laws. Our training starts with the laws but goes beyond by teaching people how to behave toward others and teaching how they can expect to be treated in return. Designed for mobile playback in any location, narration is optional, and information is presented in short segments. Read More